QIFESS

QIFESS is a real-time Field Service Management (FSM) Application Platform which provides all essentials features in managing the Field Services Operation.

Features

Fits everything on all your devices.

Access all your field service management features seamlessly on any device—desktop, tablet, or smartphone—anytime, anywhere.

Ticketing System

Manage customer requests with ease by creating, assigning, and tracking service tickets in real-time.

Master Database

Store and access all essential information in one centralized, secure database, ensuring accuracy and efficiency.

Technician Work Schedule

Efficiently plan and manage technician schedules to optimize field service operations and minimize downtime.

SLA Monitoring

Track and monitor Service Level Agreements to ensure timely response and resolution, improving customer satisfaction.

Sparepart Management

Keep track of spare parts inventory, manage stock levels, and ensure availability for field service operations.

Business Trip Module

Simplify the planning and tracking of business trips for technicians, including travel expenses and schedules.

Our Company Values

Why Choose Us

QIFESS was developed based on our experience in the field-services industry. With Qifess, technicians only need one application for all projects with all different business processes and it can be customized according to different project needs.

QIFESS has the ability to monitor technician productivity in the field, or to track technician positions in every tasks of work carried out in the field. Those can be monitored from the Head Office in the form of a Dashboard which very helpful for analysis purpose.

Easy to Configure

It is very easy to configure every time there is a new project and can be completed in a short time.

Open API

Qifess support the software integration with external applications for data synchronization purposes.

Multiproject & Multivendor

Qifess support multiple jobs and multiple customers with different business processes.

Process Flexibility

Customizable processes to suit your project needs.

Why Qifess

QIFESS provides a comprehensive, real-time solution to streamline field service operations, enhance team efficiency, and improve customer satisfaction—all in one platform.

Efficient

Streamline field service operations with automated workflows, reducing time and effort while improving productivity.

Complete Module

Enjoy a full suite of features, from ticketing to technician management, designed to handle all aspects of field service operations.

Cloud-Based

Access QIFESS anytime, anywhere, with secure cloud technology, ensuring seamless collaboration and data storage.

Customization

Tailor QIFESS to fit your unique business needs with flexible customization options, ensuring a perfect fit for your operations.

Who need QIFESS?

For Customer

- Manage SLA
- Tracking Status on Issue
- Closure

For Employee

- Transparent Performance
- Benchmark
- Career Development
- Reporting

For Company

- Quality Control
- Productivity & Efficiency
- Resources Management : staff, spare parts
- Status & Accountability
- Reporting & Analytic

For Customer

- Manage SLA
- Tracking Status on Issue
- Closure

Urgency to Monitor & Manage Field Activities

We are the best

Our Results

Our track record speaks for itself—delivering outstanding digital solutions, exceeding client expectations, and driving success across every project.

Happy Customers
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Let's Start

Be part of our team and help build exceptional digital solutions.