Product

QIFESS was developed based on our extensive experience in the field-services industry. We understand the challenges faced by technicians and companies in managing various projects with different business requirements. That’s why QIFESS provides an integrated solution that allows technicians to use just one application for all projects, regardless of the complexity of their business processes.

With its flexible customization features, QIFESS can be tailored to meet the specific needs of each project, ensuring that companies can optimize operational efficiency and workforce productivity in the field.

Additionally, QIFESS is equipped with real-time monitoring capabilities that track technician productivity and task progress in the field. Companies can easily monitor technician locations and work status, ensuring that all tasks are executed efficiently. All this data is accessible from the Head Office through an intuitive Dashboard, which serves as a powerful tool for analysis and decision-making.

QIFESS is more than just a tool—it is a strategic partner for businesses looking to streamline their field operations, improve productivity, and enhance overall service quality.

Features

Fits everything on all your devices.

Access all your field service management features seamlessly on any device—desktop, tablet, or smartphone—anytime, anywhere.

Ticketing System

Manage customer requests with ease by creating, assigning, and tracking service tickets in real-time.

Master Database

Store and access all essential information in one centralized, secure database, ensuring accuracy and efficiency.

Technician Work Schedule

Efficiently plan and manage technician schedules to optimize field service operations and minimize downtime.

SLA Monitoring

Track and monitor Service Level Agreements to ensure timely response and resolution, improving customer satisfaction.

Sparepart Management

Keep track of spare parts inventory, manage stock levels, and ensure availability for field service operations.

Business Trip Module

Simplify the planning and tracking of business trips for technicians, including travel expenses and schedules.

Dashboard

The QIFESS Dashboard provides real-time monitoring of technician productivity, task progress, and location tracking. It offers a comprehensive overview of field operations, allowing the Head Office to analyze performance, make data-driven decisions, and optimize resource allocation efficiently.

Why Qifess

QIFESS provides a comprehensive, real-time solution to streamline field service operations, enhance team efficiency, and improve customer satisfaction—all in one platform.

Efficient

Streamline field service operations with automated workflows, reducing time and effort while improving productivity.

Complete Module

Enjoy a full suite of features, from ticketing to technician management, designed to handle all aspects of field service operations.

Cloud-Based

Access QIFESS anytime, anywhere, with secure cloud technology, ensuring seamless collaboration and data storage.

Customization

Tailor QIFESS to fit your unique business needs with flexible customization options, ensuring a perfect fit for your operations.

Who need QIFESS?

Functionalities

HOW DOES IT LOOK LIKE

QIFESS sample business process